Privacy Policy

This Privacy Policy sets out how MyNatural Planet uses and protects any information that you give MyNatural Planet when you use this web site.

MyNatural Planet is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site., then you can be assured that it will only be used in accordance with this Privacy Policy statement.

MyNatural Planet may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30 August 2005.

We may collect the following information:

• Name;
• Contact information including email address;
• Demographic information such as post code, preferences and interests; and
• Other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may use the information to customise the web site. according to your interests.

The use of this web site. is subject to the following terms of use:

We will NOT, under any circumstances, pass on your personal data to a third party for marketing purposes.

We may periodically wish to send promotional emails about new products, special offers or other information, such as third party promotional information, which we think you may find interesting using the email address which you have provided.

But we will ONLY DO THIS where you have specifically requested for this information to be sent to you.

If you would like to receive this periodic information please email cas@mynaturalplanet.com

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing cas@mynaturalplanet.com

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:

The Data Protection Officer
MyNatural Planet Ltd
15 Park Hill Road
Wallington
Surrey
SM6 0SD
UK

If you believe that any information we are holding is incorrect or incomplete, please write to or email us as possible, at the above contact details. We will promptly correct any information found to incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes our selection and use of:

• 1&1 for hosting services.
• PayPal for our web site. payments and integrated trolley. Please see How to Order for more information on the industry leading security features of PayPal.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31 July 2002, recognises that cookies are a "legitimate and useful tool". The Directive makes it compulsory for web sites to:

• To inform users if cookies are being used;
• To provide information on how cookies are used. That is the purpose of this statement. More information is available on www.aboutcookies.org; and
• To advise users that they can set their computers to reject cookies. Information on how to do this is available from www.aboutcookies.org.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site. in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better web site., by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify you browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.